How we work
A simple, four-step partnership
Clear plans, honest reporting and a team you can actually reach.
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01
Audit
We review your listings, website, photos, ads and reviews, and show you exactly where bookings are slipping away.
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02
Plan
You get a clear, prioritised plan with budget, timelines and the results we're aiming for.
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03
Launch
Our team shoots, builds, writes and launches, coordinating every channel so they work together.
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04
Grow
Monthly reports in plain English, ongoing optimisation and a team you can actually reach.
FAQ
Questions we often hear
Do you only work with large hotels?
No. We work with independent hotels, boutique properties, guesthouses, serviced apartments and restaurants of every size. Packages scale to fit.
Can I hire you for just one service?
Absolutely. Many clients start with a photo shoot, a new menu design or an OTA optimisation and add more once they see results.
Will you help us reduce our reliance on OTAs?
Yes. OTAs are a valuable channel, so we optimise them, but we also build up your website, CRM and ads so more guests book directly with you and you pay less commission.
Which CRM and booking systems do you work with?
We're system-agnostic. We'll recommend options that fit your budget and integrate with your existing PMS, channel manager or reservation system.
What is GEO, and why does it matter?
GEO (generative engine optimisation) is making sure AI assistants like ChatGPT, Gemini and Perplexity know about your property and recommend it. More and more guests ask these tools where to stay or eat, so we make sure your website, listings and reviews give them clear, consistent information to work with.
Do I have to pay separately for the hotel software?
No. Azeli PMS, our all-in-one hotel management system, comes included when you choose us as your marketing partner. We set it up, move your data across, train your team and support it. See what it does.
How do you report results?
Sales reporting is one of our core services. You get a clear monthly report covering bookings, revenue, occupancy and average rate (or covers and average spend for restaurants), channel mix, ad spend and return, listing performance and reviews, plus a call to walk through it.
Is there a long-term contract?
One-off projects (photography, website builds) are fixed-price. Ongoing services run month-to-month after an initial 3-month set-up period.
Ready to fill more rooms and tables?
Get a free, no-obligation audit of your listings, website and ads. We'll reply within two working days.